The Grabo

Warranty

General Warranty Information about GRABO Products

30 DAY MONEY BACK HARD GUARANTEE

New unused power tools and accessories purchased from Nemo Power Tools or one of our authorized dealers can be returned to our Las Vegas warranty center within 30 days of purchase. Please contact your dealer to ask about their specific store policy, or ship your product (prepaid) in its original undamaged packaging along with the original receipt to: Nemo Power Tools LLC Eastern Commerce Center 6000 S Eastern Ave, Suite 8B Las Vegas, Nevada, 89119

Registering your product

GRABO products mostly include a basic warranty plan most. Registering your product after your purchase from a licensed dealer, may extend your warranty and grant you further benefits*. Registration is free and simple. Please locate your product’s serial number (as shown in the picture below), and complete the given form. *subject to your product type, location and place of purchase

Types of guarantee

Nemo Power Tools prides itself on its attention to detail, the quality of its products and materials used.

Therefore, we provide this manufacturer’s warranty from the date of purchase for all Nemo Power Tools products (except for GRABO  which has a non-extendable warranty of 6-months only). 

You have the option of registering your Nemo Power Tools product online, which gives you the benefit of extending the manufacturer’s warranty to a full 18 months period. 

If you believe you have received a defective product, or are experiencing any problems with your product, please visit our Support page.

Within the scope of this 1-Year Warranty, we will repair or replace, without charge, any defects due to faulty materials or workmanship. For warranty repair information, call +1 (702)-718-2433. This warranty does not apply if the damage was caused by normal wear and tear and/or improper usage of the tool such as water damage, dropping the tool, overloading the tool beyond its rated capacity, leaving the tool “on” while in storage or any other clear cases of user error. This warranty gives you specific legal rights, and you may have other rights which vary in certain states or provinces.

Nemo Power Tools Limited will attempt to diagnose any technical issues over the phone or via email, based on the customer’s description of the problem including videos/pictures of the faulty product sent to our technical team. In certain situations, a physical examination of the tool may be required to determine whether a technical issue falls within the scope of this 1-Year Limited Warranty. 

If a physical examination of the tool is required, shipping to our Las Vegas warranty center will be covered by the customer, and return shipping will be covered by Nemo Power Tools.

WARRANTY DOES NOT APPLY TO FAILURES DUE TO:

  • Freight damage.
  • Misuse, overloading or accidental activation of the tool in storage. 
  • Damage caused by parts or accessories not obtained from an authorized dealer or not approved by Nemo Power Tools.
  • Normal wear of moving parts or consumables, such as seals and filters.

This applies to only certain categories of tools. Please check with our Las Vegas Warranty Center at +1 (702)-718-2433 if your tool category is eligible.